Executive and administrative assistant resume keywords

We counted the skills in 157 open executive and administrative assistant job postings from 82 employers, including Equinox, Charlie Health and ServiceNow. The ones employers ask for most are logistics (47% of postings), communications (31%) and onboarding (21%). 53% of the postings mention AI, though often in the company's description rather than as a skill the job needs.

Top skills and tools in executive and administrative assistant postings

#KeywordShare of postings
1logistics 47%
2communications 31%
3onboarding 21%
4customer service 21%
5hospitality 20%
6front desk 18%
7compliance 15%
8sales 13%
9Google Workspace 13%
10catering 12%
11project management 12%
12HR 11%
13behavioral health 11%
14inventory management 10%
15event planning 10%
16reconciliation 10%
17budgeting 10%
18contract negotiation 9%
19Salesforce 8%
20marketing 8%
21Excel 7%
22procurement 7%
23business operations 6%
24learning and development 6%
25manufacturing 5%
26go-to-market 5%
27claims processing 5%
28triage 5%
29automation 4%
30customer experience 4%

Share of the 157 postings whose description names the skill (plurals and common spellings, such as “JS” and “JavaScript”, count as one).

Soft skills employers mention

leadership · 47%communication · 37%cross-functional · 22%attention to detail · 21%collaboration · 16%reporting · 12%ownership · 10%time management · 10%documentation · 8%organizational skills · 8%

Show these through results in your bullets (“led a team of six”) rather than listing them as adjectives.

Languages

bilingual · 4%

How to use these keywords on your executive and administrative assistant resume

  1. Start with the posting, not this list. These are averages across 157 jobs; the one you're applying for has its own priorities. Use this page to spot common gaps, then match the specific posting.
  2. Name skills the way employers do. If you use “logistics”, “communications” and “onboarding”, write those exact words. Applicant tracking systems and recruiters search for them, and a close synonym can be missed.
  3. Put each skill in a bullet that shows a result. Naming customer service inside a bullet about what you achieved with it, with a number where you can, is stronger than listing it alone in a skills section.
  4. Add only what's true. If you've worked with “customer service”, “hospitality” and “front desk” but your resume doesn't say so, add it. If you haven't, leave it out: interviews expose padded resumes quickly.

How these numbers are calculated

Every figure comes from open executive and administrative assistant job postings on MANY Hired, imported from employers' own career pages. For each posting we pick out the skills, tools, certifications and qualifications its description names, then count how many postings ask for each one. A job counts as executive and administrative assistant by its title. Updated October 28, 2026.